ABOUT US

Our Mission, Vision, Beliefs, and Leadership

Our Mission

SHA creates and sustains high quality affordable housing options that encourage individual prosperity and support healthy communities.

Our Vision

All community members have access to safe, healthy, and affordable homes.

What We Do

SHA annually provides housing assistance to over 6,500 families of low income through a combination of tenant-based rental assistance, project-based rental assistance, and SHA-managed apartment communities.

Formed in 1972 by the City of Spokane, the Spokane Housing Authority (SHA) serves Spokane, Lincoln, Pend Oreille, Stevens, Ferry, and Whitman counties.

To find out more about our goals and plans, review our 2023-2027 Strategic Plan.

OUR CORE BELIEFS

  • Home is where the “start” is. We believe a home is not just built on a foundation; it is the foundation that supports every other opportunity for people to have better healthier, and more satisfying lives.
  • People first. We believe compassion for others and passion for helping them improve their lives moves us to do the right things in the right ways to meet our clients’ greatest needs and support their greatest opportunities.
  • Whatever it takes. We believe exceptional service means doing more than required and being better than expected at all we do to support clients and the health of our community.
  • Better Together. We believe people and situations are unique and complex, so we must effectively plan, collaborate and communicate with community partners to support our clients.
  • Integrity Matters. We believe respect, trust, accountability and transparency are essential to make our mission possible, our team strong, and SHA a great place to work.
  • Stewardship starts with us. We believe we have been entrusted to protect important community resources and commit to the careful and responsible management of those resources in every decision we make.
  • Equity in Everything We Do. We believe equitable access to safe, affordable housing allows people to live with dignity, experience lifelong growth, and build financial security. We also believe systemic and institutional inequities, especially in matters of race, remain significant barriers for people and communities working to reach their full potential and we commit to making equity part of our everyday operations.

SHA is an independent public corporation. The majority of SHA’s funding is federal, through the Department of Housing and Urban Development (HUD). Other income includes rent revenue and non-HUD public and private grants.

SPOKANE HOUSING AUTHORITY LEADERSHIP

Board of Commissioners

SHA is led by a seven-person Board of Commissioners. Under state housing authority law, housing authority Commissioners are appointed by local legislative bodies. Two of SHA’s Commissioners are appointed by Spokane County Commissioners, two by the Mayor of the City of Spokane, with confirmation by the Spokane City Council, and two by the Mayor of the City of Spokane Valley, with confirmation from the City of Spokane Valley City Council. One position is a client of our services and is appointed by all SHA commissioners.

SHA’s current board consists of the following Commissioners:

Photo of Besse Bailey
Commissioner
Photo of Randy Bustamante
Commissioner
Commissioner
Commissioner

Executive Staff

Photo of Pamela Tietz
Executive Director
Deputy Executive Director
Director of Asset Management
Finance Director
Director of Housing Assistance Programs

SHA AWARDS OF EXCELLENCE

  • NAHRO – Community Health Advocate
  • NAHRO – Referral Voucher Award
  • Best Places to Work Inland Northwest (2017, 2019, 2020)