Appointments and Services – Know Before You Go

Before You Walk-In:

  • If you have a cell phone, bring it with you! We have wifi available in our lobby area.
  • Be sure to know your email address and login information.
  • All paperwork must be sent or brought with you, otherwise, you may need to visit us again.
  • Visitors are limited to two people (with the exception of children, though we encourage leaving them with a responsible adult).

Services & Appointments

Walk-ins at 25 W. Nora

  • Monday, Tuesday, and Thursday from 9:30 A.M. to 4:00 P.M.
    • NOTE: Please bring your cell phone and know your email login information. Walk-ins may be limited depending on the number of visitors.

Virtual Lobby

Visit https://www.qminder.com/location/spokane-housing-authority-virtual/ during the following times:

    • Monday through Thursdays from 10:00 A.M. to 4:00 P.M.

Scheduled Appointments (Virtual or In-person)

  • Monday to Friday from 8:30 A.M. to 4:00 P.M.
  • To book an appointment, contact staff, use the general contact form, or email your eligibility specialist.

Email

  • For general information or to contact your housing caseworker, please email [email protected].
  • To email our properties, please visit the specific property you want to message and click on the email link on the page.

NOTE: We are closed on most federal holidays: New Year’s Day, Martin Luther King, Jr Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving, Native American Heritage Day, and Christmas Day.