A Path to a Better Life
Sometimes a family just needs a little help to give them a chance at a solid future.
The HCV Program, the nation’s largest rental assistance program, helps low-income families, the elderly and the disabled rent housing units in the private market. Each year, HCV’s help lift more than one million people nationwide out of poverty and give families the opportunity to move to safer, less poor neighborhoods.
If you are receiving benefits, these items can be completed online:
- Change of Circumstance
- Request a Reasonable Accommodation
- Provide consent for us to talk with someone on your behalf. This could be another adult, friend, family, payee, caseworker, or guardian.
- Email customerservice@spokanehousing.org
- Learn about rights if you are experiencing domestic violence (VAWA)
You may also be interested in the FAQ page or other items in the menu on the right-hand side of this page, which includes information on many things including access to Voucher Payment Standards and Utility Chart for Spokane. For other counties, please search for the county name with the words “Utility.”
The HCV Program offers a number of benefits to participating families, as well as communities as a whole, including:
- Reducing homelessness
- Increasing housing stability
- Reducing poverty
- Helping low-wage workers make ends meet
- Giving families access to safer neighborhoods with better schools and opportunities
- Allowing senior citizens and disabled individuals to live independently
- Reducing costs in health care and other public services
With the HCV Program, SHA pays a portion of eligible families’ rent directly to a private landlord. The family does their share and pays between 30-40% of their monthly income toward rent so that they may budget and save. Families must update their household income information to ensure their portion of the rent payment is set appropriately.